Contact

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At Ansi Craft, we are committed to providing excellent customer support. If you have questions about your order, our products, or store policies, we’re here to help.

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1. Customer Support Channels

You can contact us through the following channels:

• Email: ansicrafts@gmail.com

• Phone/WhatsApp: +91 7877844289

• Website: https://ansicrafts.com

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2. Support Hours

Our support team is available during the following hours:

• Days: Monday to Saturday

• Hours: 11:00 AM to 7:00 PM IST

• Closed on Sundays and public holidays

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3. Response Time

We aim to respond to all inquiries within 24 to 48 business hours. For order-related questions, please include your order number to help us assist you faster.

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4. When to Contact Us

You may contact us for:

• Questions before placing an order

• Order status, shipping, or tracking information

• Issues with a product (e.g., wrong item received)

• Refund or return requests (see our [Return Policy])

• Wholesale inquiries or custom orders

• General feedback or suggestions

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5. Wholesale & Bulk Orders

We accept wholesale and bulk orders. If you're a retailer, event organizer, or interested in collaboration, please contact us via email or WhatsApp for pricing and details.

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6. Important Notes

• For faster resolution of order issues, please retain your order ID and, if applicable, provide an unboxing video as per our return policy.

• All communications made outside our official hours will be addressed on the next working day.

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7. Contact Summary