Thank you for shopping with Ansicraft. We take great pride in creating custom, made-to-order items tailored specifically to your needs and preferences. As all our orders are custom orders, we have a strict no return and no refund policy.
Policy Details:
Custom Orders: Due to the personalized nature of our products, once an order is placed, it cannot be returned or refunded.
Order Confirmation: We encourage you to carefully review your order details before confirming your purchase. This includes verifying the design, size, color, and any other specifications.
Quality Assurance: Our team is committed to ensuring the highest quality in every product we create. If you receive a product that is defective or does not meet the specifications you provided, please contact us immediately. We will work with you to address any issues or concerns.
Cancellation: Once an order is in production, it cannot be canceled. We recommend reaching out to us as soon as possible if you need to make any changes to your order before it enters the production stage.
Customer Support: For any questions or concerns regarding your order, please contact our customer support team. We are here to assist you and ensure your satisfaction with your custom item.
By placing an order with Ansicraft, you agree to our no return and no refund policy. We appreciate your understanding and support.
Thank you for choosing Ansicraft.